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VoIP PBX systems compatible with Ozeki
Telephone Telephone | VoIP Service Provider VoIP Service Provider

Connect a VoIP PBX

If you would like to make automated VoIP calls, you will need a VoIP PBX to be installed. This device make it possible for you to connect your Ozeki Dialer to the corporate telephone center. You can make calls to the telephones connected to your center and you can also make automated calls to phones using PSTN or GSM network. This means you can reach landline and mobile phones also.

How the VoIP PBX connection works

Step 1 - Create new connection

On the main page you have to select 'Connections'.

Figure 1 - Create new connection

Step 2 - Select connection details

After the new page appeared click on 'Create new connection'. Then select 'Telephone' connection type on the right.

Figure 2 - Create 'Telephone' connection

Now choose 'VoIP PBX' connection.

Figure 3 - Choose VoIP PBX

Step 3 - General tab informations

At the 'General' tab you can setup your connection settings. The 'Connection name' is a unique name, it helps you to keep your connections organized, it is easier to differentiate them with different names. By allowing 'Connect on startup' Ozeki Dialer will connect automatically when you start the software or reconnect in case the connection is lost.

In the SIP Settings section make sure there is a blue box next to 'Register'.

  • 'Display name:' is your Caller ID. This number will be displayed on the phones you will call.
  • 'Username:' This will be your username to log into the VoIP PBX.
  • 'Register name:' Usually you can add your username as register name but there are a few PBX systems that requires a different one.
  • 'Password:' This protects your VoIP PBX from unauthorized connections. It should be a number that is hard to steal.
  • 'Domain:' This is probably the most important data field. Here you have to provide the IP address of your VoIP PBX, to make it possible for the Ozeki Dialer to identify the VoIP PBX.
  • 'Port:' In most cases this is 5060. This specifies the SIP port number for the VoIP PBX.
  • 'Proxy:' If the VoIP PBX has a proxy address, give it here. If it is not required by your PBX, you can leave it blank.

At 'Call options' you can specify the number of 'Simultaneous calls' you would like to make, but this might also be limited by your VoIP PBX system. You can also add the 'Max. ring time:', which is the maximum ringing time in seconds, the minimum is 10 seconds.

Figure 4 - General tab

Step 4 - Network, Transfer, Time and Log settings

If you go to 'Net' tab you can provide information about the network adapter which you would like to use for creating a connection to the VoIP network.

Also you can setup the firewall and delivery speed of the sending.

Figure 5 - Network settings

At 'Transfer' you can transfer the calls to a live person if DTMF response is received. Check the box next to 'Enable call transfer if DTMF response is received.' and add the phone numbers below to the suitable keypad.

Figure 6 - Transfer tab

At 'Times' tab you can specify the time and day interval when communication is allowed.

Figure 7 - Times tab

In the 'Log' tab you can log your calls. You can enable and disable logging by checking the box next to 'Enable logging'.

  • 'File name:' Here you can name your log file.
  • 'Directory:' Here you can specify where you would like to save the log file on your computer.
  • 'Max. size:' You can maximize the size of the log file. After it reached the size you added it will rename the current log file and open a new one.
  • 'Rotate:' You can specify the number of log files that will be created. Typical values are 4-10.
  • 'Zip:' If you select this the log files will be compressed before the next log file created. You can save disk space on your computer.

Figure 8 - Logging settings

Step 5 - Open your connection

If a green pipe appeared it means your connection has been established.
You have to click on the 'Open' button to see the event log, modify the configuration or make a test call.

Figure 9 - Open the connection details page

Step 6 - Make a test call

Click on the red 'Call' button.

Figure 10 - How to make a test call

  • 'Number to call:' Here goes the number you would like to dial up.
  • In the 'Text to speech' menu, you can write the message you would like to play for the called client. After you are finished with composing the message you have to click on the 'Convert text to speech' button. After that click on 'Start test call' and see the result!

Figure 11 - Compose your message

Click on either the 'Log' tab or 'Events' button and make sure that your call was successful.

Figure 12 - Event log


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