Problems with incoming messages
This section gives some information about what to check if the incoming messages are not inserted into the database table ozekimessagein. It is assumed that you can see the messages in the inbox of the admin user in the Ozeki Message Server Manager.
As a first step to resolve this issue, open the database plugin 1 configuration form from the Plugins menu. Make sure the "Use database for receiving SMS messages" checkbox is checked.
In the database plugin 1 configuration form select the SQL templates tab. On this tab you can verify the SQL template used for inserting messages into your database.
The extended statusbar displays database events. You can open it by clicking on the standard statusbar. In most cases the you can figure out what causes the problem if you read the SQL error messages in the extended statusbar (Figure 1).
More information
- Installation
- SQL scripts
- SQL Templates
- State updates
- Access
- Service owner
- Problems with incoming messages
- Monitoring
- Scheduling SMS